Our experienced team at Head Office will track performance against business plan and provide timely support when it is needed.


Working closely with the Icestone Desserts Franchise Management team, they provide our signature Operations programme and Health & Safety training, which gives our dessert parlours a competitive edge.

True Artisans
True Artisans

Regional support meetings bring franchisees together to share best practice.

In addition, franchisees benefit from initial training on all the tools needed to run the business through our Icestone Desserts Business Management Course, plus in-depth ongoing support and training in marketing, sales and software through the Icestone Dessert training academy.